Returns & Exchanges

Due to the nature of food products, we cannot accept returns on perishable items. However, your satisfaction is our priority; if there is an issue with your order, we are here to help.

Return Process

• 1.
  Initiate Request

  Log into your account and select the 'Return Request' option next to your order within 7 days of receipt.

• 2.
  Provide Documentation

  Upload clear photos of the product and the batch number if you are reporting a quality issue.

• 3.
  Review Process

  Our quality assurance team will review your request within 24-48 hours to determine eligibility for a refund or credit.

• 4.
  Resolution

  Once approved, a refund will be issued to your original payment method or as store credit, depending on your preference.